Problem with Engagement Surveys

Problem with Engagement Surveys

Engagement surveys mask both organizational dysfunction and organizational health. If you are using their results to make decisions, you are at risk of making the wrong ones.

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When Risk Aversion Personal

When Risk Aversion is Personal

There is nothing wrong with risk aversion.

It is only aversion to reasonable business risk that is a problem. When a business leader complains of excessive risk aversion in his staff, the underlying concerns are frequently personal. Continue reading

You Have the Right to Make Mistakes

You Have the Right to Make Mistakes

Some people are natural leaders, and I have met a few. For most of us, leadership is something we learn. Making the transition from an operational staff or manager to a leader of people can involve the discarding of false beliefs and misconceptions. Below are five of the most common ones I have encountered when coaching leaders at all levels, along with what I advised.

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A businessman pressing an Empowerment button on a transparent screen.

Empowerment That Counts

Empowering people can be motivating and serve as a boon to your business’s results, but only if you do it right. However, nothing engenders cynicism more than pro forma exercises in prima facie empowerment. Too frequently, I find ham-fisted attempts of managers at making people feel empowered, often at the behest of some kind of edict issued by HR managers who are oblivious to the damage they cause.

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man and woman look at the city

Ignore Prognosticators of Doom

There is no percentage in fear of the hypothetical, no matter how reasonable a hypothesis might sound. Anyone can prognosticate doom about anything someone doesn’t like for whatever reasons. The impossible is only something no one has done yet. 

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Business meeting talking about excellence and diversity.

Excellence, Not Diversity

If you are a business leader pursuing diversity, you are chasing the wrong goal. It is not diversity that matters, but rather excellence that counts. Diversity of people is merely a natural result.

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Leader holding up employee who stands out from mediocrity and tradition.

No Tradition in Mediocrity

If you have ever heard someone use the adjectives traditional Japanese to describe an uninspiring manager, the moniker is only half-true. Only by replacing the word traditional with mediocre can you accurately reflect reality. There is nothing traditional about mediocrity in Japan, just as anywhere else in the world.

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Man holding strategy arrow

Strategy on Your Own Terms

The best military strategists always choose the terrain on which they will do battle, rather than allowing the enemy to choose for them. So, in business, why would you possibly allow others to define the topography of your business environment instead of choosing the topography yourself?

Yet, that is often precisely what business people do.

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