engagement survey

Engagement Survey Use and Misuse

Leaders cannot engage people. People must engage themselves. All a leader can do is clear the way. Despite this, I often find overreaching conclusions from employee engagement surveys about leader’s capability that ought not be drawn, and decisions based on those conclusions that ought not be made.

Engagement is either in the nature of a person or it is not. Some employees will never be engaged no matter what you say or do because the business you want is not what they want. That’s fine, but perhaps they should be in a different role or in a different company. Other employees are simply disengaged from life, not just from your business specifically. You cannot fix that.

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gender diversity

The Acumen of Gender Diversity

Most global companies outside of Japan have targets for increasing numbers of women employees, particularly in management. And even in Japan where women are often given short shrift, more global companies now have such targets as well. However, the leaders of the most successful companies I know achieve their objective by doing things right that have nothing to do with women at all, and their businesses and all staff, both men and women, are better off as a result.

If you are the leader of a business in Japan or anywhere else, whether your business is subject to diversity targets or not, below is what I advise.

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Make your own era

Make Your Own Era

The passing of an era in a company is often so subtle as to create an illusion of inertia, like the pushback from the jetway of a passenger jet that is only discernible by looking out the window but otherwise goes unfelt. Such changes in era are only remarked when someone asks, “Were we always like this?”

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Practices That Accelerate Leadership Success

Practices That Accelerate Leadership Success

Below are my list of the top twenty-one practices that accelerate your success as a leader based on the most successful business leaders I know.

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Throw Your Lot in

Throw Your Lot in

On the morning of March 11, 2011, I picked out a tie, checked myself in the mirror, and then left the house to go to Tokyo without knowing that I would never again leave that house the same way. It was only hours later that the massive 3/11 earthquake struck Japan and its deadly tsunami ensued.

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No Settlement for Augmented Reality

No Settlement for Augmented Reality

A machine is no ersatz for real, human engagement. A virtual reality is never better than the real thing. A recent visit to Paris reminded me of these truths.

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