A machine is no ersatz for real, human engagement. A virtual reality is never better than the real thing. A recent visit to Paris reminded me of these truths.
There is no such thing as a labor shortage. In reality, there are more excellent people in Japan than you could possibly hire. You can have them, if you do things right.
The first step in growing a business, even in a labor shortage, is deciding what to cut. If you find that your business is dealing with the current labor shortage by taking more on and clinging to what you have, then heed my advice. If you want to grow, you must first let go. Let go of what, you ask? Read on, and I explain the top four.
Machine learning algorithms are no smarter than the humans they learn from, and in most cases not nearly as smart.
I am no luddite. I am aware of the power of big data when used with good analytics and artificial intelligence in automating functions like logistics, supply chain management, manufacturing and market intelligence. However, business leaders ought to treat automating human resources with particular skepticism and caution.