I define empowerment as an employee’s ability to effect a business outcome through his or her individual work—and having the will to do so. In the video below, I explain what you need to make empowerment a reality in your business. No theory. No slogans. No HR-esque platitudes. Just practical advice based on actual experience for a business leader like you.
CEOs I know often tell me they have been warned against ending a dealer relationship that no longer serves the business or otherwise customers will abandon them and their companies will be blacklisted in Japan. Yet I have never seen such prognostications of doom actually happen in practice. In this video, I explain why you won’t either.
On April 14th, I had the pleasure to conduct an onstage conversation with AXA Group Japan CEO Seiji Yasubuchi for the French Chamber of Commerce. Below is a summary of my takeaways from the conversation.
If you are a business leader pursuing diversity, you are chasing the wrong goal. It is not diversity that matters, but rather excellence that counts. Diversity of people is merely a natural result.
If you have ever heard someone use the adjectives traditional Japanese to describe an uninspiring manager, the moniker is only half-true. Only by replacing the word traditional with mediocre can you accurately reflect reality. There is nothing traditional about mediocrity in Japan, just as anywhere else in the world.