[:en]Benevolent Dictatorship[:ja]優しい独裁者[:]

leader and decision

[:en] Understanding the rationale for change alone when accountability is lacking is never enough. As leader, you will find yourself having to do the work of your staff in their stead. By accountability, I mean a leader ensures there are rewards for the right behaviors and good results, and penalties if there are not.

[:en]The Post-Distributor Age[:ja]卸業者のいらない時代[:]

car dealership

[:en]We are living in a post-distributor age. Gone are the days of cajoling distributors in representing your products to customers—often poorly. The best businesses of today make it easy, comfortable, and fast for customers to buy actually what the want and how they want it. A friend of mine in Australia told me how he […]

[:en]Institutionalize Confrontation[:ja]論争が行える環境を作ること[:]

confrontation

[:en]If you want to improve collaboration in your business, it should not be done by encouraging harmonious interaction. Rather, you must institutionalize confrontation. No healthy organization is ever in harmony; it is constructive disharmony that is the ideal state. Natural tension always exists between individuals and groups in any organizations, and there is no resolution […]

[:en]Throw Your Lot in[:ja]誰の側に立つか[:]

Throw Your Lot in

[:en]On the morning of March 11, 2011, I picked out a tie, checked myself in the mirror, and then left the house to go to Tokyo without knowing that I would never again leave that house the same way. It was only hours later that the massive 3/11 earthquake struck Japan and its deadly tsunami […]

How to Improve without Change

I once cured my lifelong phobia of spiders by moving to Australia. When I stepped off the plane in Sydney, my phobia was instantly transformed into a rational fear! I improved my condition without having to change anything about myself. As absurd as that sounds, you would be surprised how often people ask me how […]

[:en]3 Pillars of Change Traction[:ja]変革を牽引する3つの柱[:]

3 Pillars of Change Traction

[:en]If you want traction for change among individuals in your organization, it is only when there are clear standards of performance or behavior, accountability to meet them, and support to help people succeed that a change can take hold. In my experience, a deficit in any one of these three will alter the way any […]

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