[:en]Successful Change – Navigating the Transition Part 1 of 2[:]

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Steven explains how his most successful clients achieve a successful transition. The first phase, letting go of the old, should include:

  1. Selling the problem rather than the solution
  2. Clarity about what will be let go and what will not
  3. Openness with information
  4. Not denigrating the past
  5. Giving time for people to grieve their losses
  6. Understanding who wins and who looses during the change, and compensating the ones that loose

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