[:en]People are Resilient and Adaptive[:ja]人の順応性・適応性の高さ[:]
[:en] Economists predicted that the stock market would tank if Donald Trump were elected, as people had apocalyptic fears of what his policies might do to the world economy. The economists got it right and so very wrong at the same time. The stock market did tank as it became clear Donald Trump was the victor, and then rebounded and soared.
[:en]Presume the Best in People: The Gains Far Exceed the Losses[:ja]人を信用することから得られる利益と、疑うことから発生するリスク[:]
[:en] Recently, when traveling first class on the Shinkansen (the Green Car), I noticed that conductors no longer check passengers tickets. It used to be that uniformed conductor, often female, would first distribute complimentary disposable wet towels to new passengers who had just boarded, noting their seat numbers, and then some minutes later return to the same seats to inspect tickets. Now they just distribute towels. No one checks the tickets.
[:en]The Fallacy of the Buy-In Imperative[:ja]決断にスタッフからの賛同は必要であるか[:]
[:en]Staff involvement in decision-making is useful means of ensuring buy-in and achieving success, as long as staff involvement does not entail abdication of your role as a leader. Not all staff involvement is good, and buy-in is not always imperative for success. Some decision are best taken unilaterally, and some changes are best imposed despite objections.
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