The Three Freedoms of Engagement

I don’t need to rely on the stock recommendations from prepackaged employee engagement surveys to gauge and improve a staff’s emotional commitment to the business, and neither do you. All I need to do is to gauge the degree of the three freedoms of employee engagement listed below, and that will tell me what I need to know.

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Be Unfair and Play Favorites

Fairness is not about equity of treatment. It is about equity of opportunity to exercise one’s talents. You can play favorites and there is nothing wrong with doing so, as long as it is the excellent that you favor.

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Conversation with Visa Japan Country Manager Seiji Yasubuchi

On April 3rd, I conducted an onstage conversation with Visa Japan Country Manager, Seiji Yasubuchi, at the Tokyo American Club for the American and French Chambers of Commerce in Japan. We had a full house!

Here are my takeaways from my discussion with Seiji.

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Growth is a State of Mind, Not a Market

Return on investment of overseas acquisitions made by Japanese companies, with some exceptions, is feeble by large and at times disastrous.

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